Aftermarket Support

Absolute HAITIAN is continually expanding its customer support with a comprehensive aftermarket organization.  Our philosophy is simple: We develop partnerships with customers for long-term, mutually beneficial relationships. We are active listeners who find out what our customers want and determine the best ways to satisfy those needs.

Aftermarket operations for Absolute HAITIAN is headed by:

Randy Wendling, Director of Aftermarket Operations
Phone: 440-463-8349
Email: rwendling@absolutehaitian.com

AFTERMARKET PARTS AND RETROFITS

Absolute HAITIAN owns three warehouse/office buildings located on the East Coast and in the Midwest to stock an extensive range of spare parts as well as stock machines.

We are committed to providing our customers with simple and fast parts ordering and delivery. Our goal is to maximize customers' uptime and ensure costs for maintaining your HAITIAN equipment stays low.

Interested in upgrades? We offer retrofit options to give you the ability to meet your changing project needs.

Office Hours: 8 a.m. to 5 p.m. Eastern Standard Time
Extended Hours:   24/7 Emergency Hotline
Phone: 508-459-5372
Email: parts@absolutehaitian.com
Contact: Ken Berger, Parts Manager

East Coast Warehouse
94 Gardner Street
Worcester, MA

Midwest Warehouse
27000 Richmond Rd., #9
Solon, OH  44139

SERVICE SUPPORT

Absolute HAITIAN's reliable service engineers are ready to help all over the U.S. and Canada. If you require maintenance and field services, we send specialists who are experienced and trained to repair your machinery effectively and efficiently. Our service engineers have strong mechanical, electrical, electronic, hydraulic, and, most importantly, customer relations skills. They are committed to one mission: Your uptime.

To request troubleshooting or schedule field service, contact us:

Office Hours: 8 a.m. to 5 p.m. Eastern Standard Time
Extended Hours: 24/7 Emergency Hotline
Phone: 508-459-5372
Email: service@absolutehaitian.com
Contact: Ron Snyder, Service Manager

Services We Provide

  • Technical support / troubleshooting over the phone
  • Scheduling for field service
  • Machine start-up
  • Preventive maintenance
  • Calibration / Settings tune-up
  • Customized service contracts
  • Machine repair
  • Retrofits

Locations

Tech Centers

Cleveland, OH
Worcester, MA
Statesville, NC
Chicago, (Batavia), IL
Nuevo Leon, Mexico (Monterrey)

 

ABSOLUTE GREEN ENERGY WILL SAVE YOU $

 

Absolute Green Energy is our affiliated company that creates additional benefits for our customers. One of the key factors in measuring profitability is managing energy. Absolute Green Energy offers a wide range of industrial solutions for energy efficiency. Services include:

  • Energy audits
  • Education programs
  • Design of renewable energy systems to reduce energy consumption and increase profits
  • Renewable energy systems (solar electric photovoltaic and solar water heating)

Allow Absolute Green Energy to demonstrate how, in combination energy efficient HAITIAN injection molding machines, we can add significant dollars to your bottom line. Visit Absolute Green Energy Corporation's website at www.absolutegreenenergy.com